Here you will find answers to your questions about your JURA product. Select the product line and then the model. The product manual in PDF format, tips on using the product and any other available resources will appear on the tabs below.

Selected model: IMPRESSA XS90

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    Everyday care

    To ensure that your IMPRESSA or ENA produces top-quality coffee and functions correctly, the machine should be cleaned and maintained on a daily basis. You should proceed as follows:

    • Empty coffee grounds container and drip tray every day and rinse with hot water.
    • Clean and de-scale the machine or change the CLARIS plus filter cartridge when instructed to do so in the display.
    • Wipe the machine surface with a damp cloth or wipe the coloured front panels with the JURA caring cloth.
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    Integrated cleaning programme

    The cleaning programme for your IMPRESSA XS90  can be started at any time in either of two ways:

    • With display prompt:

    If SELECT PRODUCT / CLEAN MACHINE lights up in the display, press the Rinse key briefly until EMPTY TRAY / EMPTY GROUNDS is displayed.

    • Without display prompt:

    If SELECT PRODUCT lights up in the display, open the cover on the left-hand side and hold the rotary switch down until an acoustic signal is heard and FILTER is displayed. Now turn the rotary switch until RINSE appears in the display. Press the rotary switch again until RINSE MACHINE lights up. Turn the rotary switch again until RINSE MACHINE is displayed. The cleaning programme is started by pressing the rotary switch.

    • Note: if no further option is chosen in the Rinse menu within approx. 5 seconds, your IMPRESSA XS90/95 will revert to the message SELECT PRODUCT.
    • Tip: after the cleaning process is over, remove the filling chute for the second variety of coffee and clean.
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    Integrated de-scaling programme

    To start the de-scaling programme, do not switch off the machine.

    The de-scaling programme for your IMPRESSA XS90/95 can be started at any time in either of two ways:

    • With display prompt:

    If SELECT PRODUCT DE-SCALE MACHINE lights up in the display, press the Rinse key briefly until EMPTY TRAY / EMPTY GROUNDS is displayed.

    • Without display prompt:

    If SELECT PRODUCT lights up in the display, open the cover on the left-hand side and hold the rotary switch down until an acoustic signal is heard and FILTER NO is displayed. Now turn the rotary switch until RINSE appears in the display. Press the rotary switch again until RINSE UNIT lights up. Turn the rotary switch again until DECALCIFIE UNIT is displayed. The programme is started by pressing the rotary switch.

    • Note: if no further option is chosen in the Rinse menu within approx. 5 seconds, your IMPRESSA XS90/95 will revert to the message SELECT PRODUCT.

    If MACHINE DE-SCALING displayed for an extended period, the de-scaling programme was started with too much liquid or the water was replenished before the tank was empty.

    • Tip: start the de-scaling programme again with 0.6 l water. During the programme, the water tank is completely emptied. Please do not refill with water until you are prompted to do so in the display.

    If MACHINE DE-SCALING lights up even though the CLARIS filter cartridge has been inserted, the filter was not programmed.

    • Tip: remove the filter and run the de-scaling programme. Then insert a new filter and program the machine correctly.
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    CLARIS filter cartridge change

    The filter change programme for your IMPRESSA XS90 can be started at any time in either of two ways:

    • With display prompt:

    If SELECT PRODUCT / CHANGE FILTER lights up in the display, press the Rinse key briefly until INSERT FILTER / PRESS STEAM appears. Insert a new filter and then press the Steam key. Your IMPRESSA XS90 will now begin to rinse the filter.

    • Without display prompt:

    If SELECT PRODUCT lights up in the display, open the cover on the left-hand side and hold the rotary switch down until an acoustic signal is heard and FILTER YES is displayed. Now turn the rotary switch until MAINTENANCE appears in the display. Press the rotary switch again until RINSE MACHINE lights up. Turn the rotary switch again until CHANGE FILTER is displayed. The programme is started by pressing the rotary switch.

    • Note: if no further option is chosen in the Rinse menu within approx. 5 seconds, your IMPRESSA XS90 will revert to the message SELECT PRODUCT.
    • Note: the water may be slightly discoloured, but this is not hazardous to health.
    • Tip: if the volume of drinks dispensed is low, the CLARIS filter cartridge should be replaced every two months, even if the prompt to do so does not appear in the display.
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    Coffee taste and temperature

    Coffee taste:

    Are you unhappy with the taste of the coffee? If the coffee tastes unpleasant, this could be due to any of the following reasons:

    • The amount of powder has not been set to your taste. Please note, that the temperature can be individually programmed for each of the draw-off keys.
    • The de-scaling programme was run with CLARIS filter cartridge inserted. In that case, take out the filter, insert a new one and program the machine accordingly.
    • Your coffee beans are "sour". Empty the bean container and fill it with fresh beans.

    Coffee temperature:

    Is your coffee not hot enough? There are two common reasons why the coffee might not be hot enough:

    • The coffee temperature was not set to HIGH. Please note that the temperature can be individually programmed for each of the draw-off keys.
    • If you are not using a CLARIS filter cartridge, your machine may be furred. Check the water hardness, program this correctly and de-scale the machine.
    • Tip: heat up your cup!
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    Milk foam

    If the milk does not go frothy, then the Professional Cappuccino Frother / Professional fine foam frother is blocked. Remove the frother and clean it thoroughly.

    • Please note that the frother must always be cleaned thoroughly after a drink has been dispensed (with froth).
    • Tip: for cleaning purposes use the special JURA Auto Cappuccino Cleaner.
    • Note: the fat content of the milk has no effect on the froth. Even skimmed milk can be used.
    • Tip: if you are not using a CLARIS filter cartridge, the de-scaling programme can be run, as lime deposits can also impede the drawing off of steam.
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    Display and text messages

    UNIT CALCED lights up although the CLARIS filter cartridge is in use.

    • The CLARIS filter was inserted, but not programmed.
    • Tip: remove the filter from the water tank and run the de-scaling programme. Then insert a new filter and program the machine accordingly.

    UNIT DECALCIFYING appears for an extended period.

    • The de-scaling programme was started with too much liquid or the machine was replenished with fresh water too early. During the de-scaling programme, the water tank must be completely emptied.
    • Tip: run the de-scaling programme again with 0.6 l water.

    FILL SYSTEM / PRESS STEAM are displayed in turns.

    • There is no water in the system (e.g. after a repair), the water tank and/or the CLARIS filter have not been correctly inserted.
    • Tip: insert the water tank without CLARIS filter and press the Steam key, then reinsert the CLARIS filter.

    COFFEE READY is displayed, but the coffee smells unpleasant.

    • The de-scaling programme was run while the CLARIS filter cartridge was inserted, the machine was not programmed for filter operation.
    • Tip: remove the used filter, insert a new filter and program the machine.
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    Cleaning the Easy Cappuccino frother / fine foam frother

    If the Easy Cappuccino frother / fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

    • Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
    • Note: the Easy Cappuccino frother / fine foam frother can be completely disassembled for the purposes of giving it a thorough clean.
    • Tip: to ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner from time to time.
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    Cleaning the Professional Cappuccino Frother / Professional fine foam frother

    If the Professional Cappuccino Frother / Professional fine foam frother is to fulfil your coffee dreams, it needs to be cleaned regularly.

    • Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.
    • To ensure that all traces of milk are removed, we recommend using the Auto Cappuccino Cleaner regularly.
    • The Professional Cappuccino Frother can be completely disassembled for the purposes of giving it a thorough clean.

     

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    Drip tray

    Is it normal for water to run into the drip tray every time that coffee has been dispensed?

    Yes, after each occasion on which coffee is dispensed, the residual water is conveyed into the drip tray via a special valve.

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    Caramelised coffee beans

    To ensure that your machine provides satisfaction for a long time and to avoid repairs, please note that the grinder on your JURA coffee machine is not suitable for coffee beans that have been treated with additives (e. g. sugar) during or after roasting.

    Use of such coffee mixtures can result in damage to the grinder. Any repair costs incurred as a result are not covered by the warranty provisions.